Terms & Conditions

About Our Service

Weymouth Subsidence ("we", "us", "our") operates the website dorsetsubsidence.co.uk and provides subsidence-related services across Dorset. We act as both a specialist advisory service and a lead generation platform, connecting homeowners and property managers with qualified specialist subsidence contractors. While we provide expert guidance and coordination throughout the subsidence investigation and repair process, the contracts for any physical repair work are between you and the specialist contractor we introduce.

By using our website and services, you agree to these terms and conditions. If you do not agree with any part of these terms, please do not use our website or submit any enquiries through our forms. We recommend that you read these terms carefully before engaging with our services.

Use of This Website

The content on this website is provided for general information purposes only. While we make every effort to ensure that the information is accurate, up to date, and relevant, we make no representations or warranties — express or implied — about the completeness, accuracy, reliability, suitability, or availability of any information, products, services, or related graphics contained on the website.

The information on our website does not constitute professional structural engineering advice. Every property and subsidence situation is unique, and the information provided here should not be relied upon as a substitute for a professional assessment of your specific circumstances. We strongly recommend that you contact us for a personalised evaluation before making any decisions about structural repairs.

You may use our website for lawful purposes only. You must not use our website in any way that breaches any applicable law or regulation, or that is fraudulent or harmful. You must not attempt to gain unauthorised access to our website, the server on which it is hosted, or any server, computer, or database connected to our website.

Our Services

We provide the following services to homeowners and property managers in Dorset:

• Initial consultations: Free, no-obligation assessments of your property to identify potential subsidence issues and recommend next steps.
• Contractor introductions: We introduce you to qualified specialist contractors from our vetted network who can carry out the specific investigations and repairs your property needs.
• Insurance liaison: We assist with the technical aspects of subsidence insurance claims, providing reports and documentation to support your claim.
• Project coordination: We oversee the investigation and repair process, ensuring quality standards are maintained and you are kept informed throughout.

Contractor Relationships

When we introduce you to a specialist contractor, the contractual relationship for any repair work is between you and that contractor. While we carefully vet and select the contractors in our network, we are not a party to the contract between you and the contractor and are not liable for the quality, timeliness, or outcome of their work.

However, we take our role as intermediary seriously. If you have any concerns about the service provided by a contractor we have introduced, please contact us immediately. We will work to resolve the issue and, if necessary, we will remove contractors from our network who do not meet our quality standards.

Free Assessments

We offer free initial property assessments with no obligation to proceed with any further services. The purpose of these assessments is to provide you with an honest evaluation of your situation and to advise on whether professional investigation is warranted. You are under no pressure to engage our services following a free assessment, and we will never use high-pressure tactics to persuade you to proceed.

Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any loss or damage arising from your use of this website, reliance on any information provided on this website, or any services arranged through us. This includes, without limitation:

• Direct, indirect, or consequential losses
• Loss of profit, revenue, business, or anticipated savings
• Loss of data or damage to property
• Any claims arising from the acts or omissions of third-party contractors

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

Intellectual Property

All content on this website — including text, images, logos, graphics, and design elements — is owned by Weymouth Subsidence or our licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent.

Third-Party Links

This website may contain links to third-party websites or services that are not owned or controlled by Weymouth Subsidence. We have no control over the content, privacy policies, or practices of any third-party websites and accept no responsibility for them. We encourage you to review the terms and privacy policies of any third-party websites you visit.

Changes to Terms

We reserve the right to update or modify these terms and conditions at any time without prior notice. Changes will be posted on this page with an updated revision date. Your continued use of the website after any changes constitutes acceptance of the modified terms. We encourage you to review these terms periodically to stay informed of any updates.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

If you have any questions about these terms and conditions, please contact us through our website contact form or write to us at: